Frequently asked questions
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Working with us
What does Wynstra do?
Wynstra is an AI transformation partner. We redesign how work gets done across five practice lines: AI agents and conversational AI, business process and workflow automation, document intelligence and computer vision, data and knowledge AI, and custom engineering and healthcare automation.
How is Wynstra different from an AI agency?
AI agencies sell isolated point solutions: a chatbot here, an automation there. We combine strategy, custom AI systems and managed operation under one roof and own the outcome end to end, on a foundation of 10+ years of production RPA and software engineering.
Who is behind Wynstra?
Wynstra is the AI transformation brand of Devtech Information Technology and Services Private Limited, founded in 2019 and recognised by DPIIT Startup India.
What is the free AI Readiness Audit?
A focused review of where AI and automation can save the most time and money in your operation. You get a prioritised list of opportunities with expected outcomes. There's no obligation and no generic sales pitch.
How long before we see results?
Most engagements start with a 4–6 week pilot of a single agent or workflow that solves one clear, measurable problem. Once it's proven, we expand into adjacent tools from the same catalogue.
How much does it cost?
Retainers start at ₹75K a month for small businesses, ₹2–6L a month for mid-market and ₹8–25L a month for enterprise, and one-time projects start at ₹3L. See the pricing page for details. Every engagement starts with the free audit.
Is our data safe?
HIPAA, SOC 2, GDPR and data-governance discipline are built in from day one. We use AI services that don't train on your data, keep data in your own environment where possible, give every system least-privilege access and log every action.
Do you only work with healthcare companies?
No. Healthcare and medical billing are our deepest expertise, but we serve 19 industries including manufacturing, logistics, retail, finance, insurance, education, real estate, legal, SaaS and e-commerce.
AI Agents & Conversational AI
What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An agent also takes actions: it books the appointment, updates the CRM, raises the ticket or sends the follow-up, as part of a longer task. We build agents that finish the job and hand over to a person when they shouldn't decide alone.
How do you keep agents from doing the wrong thing?
Every agent gets only the tools and permissions its job needs, sensitive actions need human approval, and every step is logged. We test against real and adversarial examples before launch, then monitor quality after.
Can the voice agent work in Indian languages?
Yes. We configure voice and chat agents for English and major Indian languages, and test them with real callers' accents and phrasing during the pilot.
More about ai agents & conversational ai
Process & Workflow Automation
Do we have to replace our current systems?
No. Automation works on top of the CRM, ERP and email you already use, through APIs where they exist and RPA where they don't.
How fast can we see results?
Most engagements start with one workflow as a 4–6 week pilot with a clear measure, such as hours saved or invoices processed per day, before expanding.
What happens when a process changes?
Under a managed retainer we monitor every bot, fix breakages and adapt workflows as your processes and systems change.
More about business process & workflow automation
Document Intelligence & Vision
How accurate is document extraction?
Accuracy depends on the document type and quality. We measure it on your own samples during the pilot, and route low-confidence fields to a person rather than guessing.
How is it priced?
Wynstra DocMind is typically ₹2–8 per page processed, depending on volume and complexity. Digitisation programmes are quoted per project.
More about document intelligence & computer vision
Data, Knowledge & Intelligence
Is our data safe in a private ChatGPT?
Yes. Wynstra Copilot runs in your own cloud tenancy or a private deployment, respects existing access permissions and doesn't train public models on your data.
What data do you need for predictive analytics?
Usually one to two years of history from your existing systems. We assess data quality during the audit and tell you honestly if a forecast isn't feasible yet.
More about data, knowledge & intelligence
Custom Engineering & Healthcare
Do you work with US healthcare data?
Yes. Our team has worked on US medical billing for over a decade, and we build with HIPAA requirements, access controls and audit trails from day one.
What results do medical billing clients see?
Typical outcomes are 30–50% faster collections and 20% or more fewer denials, measured during the pilot against your own baseline.
Have a project in mind?
Tell us what you need. We'll reply within one business day with ideas, a rough timeline and an estimate. No obligation.